ROI: Acts of Kindness

This woman hugged me last night. All smiles. She was thanking me for an email I sent her - thanking her! Such a small thing...but such a huge moment. All I did was take a few minutes to thank her for all her good energy, work and effort. A simple thank you to her and one back to me and you had two smiling fools. We can't take these seemingly small acts for granted. They are remembered. Whether it is a thank you, a note of recognition, a pat on the back for a job well done - these things make a difference and they do come back to you multiple times over in multiple ways.

I can't begin to tell you how now later in my career, what might have seemed like "small acts of kindness" have come back. These sorts of things have led to new clients, talented hires, and a host of trusted friends and colleagues. Don't hesitate to walk over, pick up the phone, twitter, IM or email when there is an opportunity to recognize someone for their singular contribution, good work, smart decision or act of kindness.

There is a measurable ROI and besides it just feels good....

Seize the Day!